Aman JainAman Jain
Staff Software Engineer
Staff Software Engineer with 6+ years of experience designing scalable distributed systems, multi-tenant SaaS platforms, and cloud infrastructure on AWS and GCP. Builds internal developer platforms, event-driven microservices, and LLM-powered AI agent workflows; leads cross-team initiatives and mentors engineers. Holds 8 AWS certifications and the Claude Certified Architect - Professional credential.
Career
Work Experience
New Delhi, India
- Designed a self-upgrade system for 1,200+ customer-deployed collectors with versioned releases, canary rollouts, and automatic rollback, cutting upgrade time from 3 weeks to 6 hours with zero configuration-loss incidents and 85% fewer support tickets.
- Built Onyx, a secure access broker that provides time-boxed, read-only access to customer clusters with no inbound ports or IP allow lists; served 10,000+ audited sessions with connections in under 40 seconds, SOC 2 compliant.
- Architected and led Orion, a unified developer control plane for environment orchestration, sync operations, observability, upgrades, and diagnostics; adopted by 500+ engineers across 80 teams, cutting incident diagnosis from 45 minutes to under 5 minutes.
- Architected an agentic AI pipeline that automates third-party connector development with LLM-driven code generation, tool orchestration, automated validation, and self-correction, reducing delivery time from ~3 months to ~10 days (9x faster).
- Drove architecture reviews and RFCs for Onyx, Orion, and the self-upgrade system, aligning 3+ teams on platform standards; mentored 20 engineers.
New Delhi, India
- Redesigned Marketplace Apps, replacing a failure-prone execution layer and parallelizing data fetches, driving a 30% increase in user engagement.
- Built an AWS Kinesis data pipeline that ingests ~800M records into the data lake, cutting ingestion time from ~10 hours to ~20 minutes.
- Made the Marketplace product multi-cloud by abstracting AWS-specific dependencies, deploying it on GCP for 300+ customers.
- Led a team of 20 engineers through the Marketplace redesign, partnering with product and security teams on rollout.
New Delhi, India
- Built an LLM-powered GDPR tool with Okta and an in-house LLM, cutting onboarding and Record of Processing Activities generation time by 60%.
New Delhi, India
- Delivered an event-driven, multi-tenant SaaS architecture in 2 months, replacing a single-tenant platform and cutting cost-to-serve by 90%+.
- Built an identity service for authentication, authorization, and tenancy, cutting 99th-percentile latency by 80% and decoupling it from apps.
- Increased tenant capacity per region 35x using Amazon RDS Proxy and optimized RDS auto-scaling.
- Led the multi-tenancy migration across 2 teams and interviewed 50+ candidates for backend engineering roles.
- Built a central API gateway on AWS API Gateway and Cognito, unifying auth, rate limiting, and routing for 100+ services and 1,000+ tenants.
- Led a zero-downtime migration from Amazon MQ to self-managed RabbitMQ, cutting message-broker costs by 90%.
- Centralized Datadog traces and logs for Amazon ECS via AWS Cloud Map and Kinesis Firehose, dropping sidecars and cutting monitoring costs by 35%.
New Delhi, India
- Scaled the SAFE risk assessment platform to 200,000 more resources and endpoints, cutting assessment time by 50% and downtime by 80%.
- Built a runtime log-level change mechanism that cut troubleshooting time by over 60%.
- Migrated the data plane from Amazon EC2 to managed AWS services (RDS Aurora, Amazon MQ, ElastiCache), sustaining 99.9% uptime.
New Delhi, India
- Built one-click bulk onboarding for 1,000+ third-party assets with automated vulnerability scanning and a resource-labeling tool.
- Added NIST Framework assessments and dashboards to SAFE for third-party risk evaluation across NIST domains, adopted by ~140 customers.
New Delhi, India
- Integrated 2 security platforms with SAFE: Microsoft Azure Security Center (RabbitMQ publish-subscribe microservice) and the IBM QRadar SIEM.
Noida, India
- Gathered data from Twitter via Twitter SDK, filtered the data related to cricket and displayed it using Chart.js.
- Performed sentiment analysis on every tweet as well.
- Designed a website using Ruby on Rails.
Expertise
Skills & Tools
Languages
- JavaScript (Expert)
- TypeScript (Expert)
- Python (Proficient)
- Java (Proficient)
- Go (Proficient)
Frameworks & APIs
- Node.js (Expert)
- React (Proficient)
- gRPC (Proficient)
- GraphQL (Proficient)
Architecture
- Distributed Systems (Expert)
- Microservices (Expert)
- Multi-Tenancy (Expert)
- Event-Driven Architecture (Expert)
- Platform Engineering (Expert)
Cloud & Infrastructure
- AWS (Expert)
- GCP (Proficient)
- Kubernetes (Proficient)
- ECS (Expert)
- Docker (Expert)
- Terraform (Proficient)
- Terragrunt (Proficient)
- Helm (Proficient)
- Argo CD (Proficient)
CI/CD
- GitHub Actions (Proficient)
- Jenkins (Proficient)
- GitLab CI/CD (Proficient)
Data & Messaging
- PostgreSQL (Expert)
- MySQL (Expert)
- DynamoDB (Proficient)
- MongoDB (Proficient)
- Redis (Proficient)
- Kafka (Expert)
- RabbitMQ (Expert)
- Kinesis (Proficient)
- Neo4j (Proficient)
- ClickHouse (Proficient)
Observability
- Datadog (Proficient)
- Prometheus (Proficient)
- Grafana (Proficient)
AI
- LLM Agents (Proficient)
- Tool Orchestration (Proficient)
- Agentic Workflows (Proficient)
- Model Context Protocol (MCP) (Proficient)
- Retrieval-Augmented Generation (RAG) (Proficient)
Recognition
Honors & Awards
×5Star Performer - Trust
Nov 2024SentinelOne
Recognized for building trust through reliability, accountability, and consistent high-quality delivery.
Star Performer of the Year
Apr 2023Safe Security
Awarded for outstanding contributions and impact across the year, selected from the entire engineering team.
Safe SuperStar
Dec 2022Safe Security
Quarterly recognition for exceptional performance, innovation, and going above & beyond.
Safe SuperStar
Jul 2022Safe Security
Quarterly recognition for exceptional performance, innovation, and going above & beyond.
Safe SuperStar
Feb 2022Safe Security
Quarterly recognition for exceptional performance, innovation, and going above & beyond.
Credentials
Certifications
×10Claude Certified Architect - Professional
Designing and leading enterprise-scale Claude deployments, integrations, and governance.
Claude Certified Architect - Foundations
Designing and architecting production solutions built on Claude, from prompting to agentic workflows.
AWS Certified DevOps Engineer - Professional
Provisioning and managing distributed application systems on the AWS platform.
AWS Certified SysOps Administrator - Associate
Monitoring AWS workloads, business continuity, cost and performance optimizations.
AWS Certified Developer - Associate
Developing and deploying cloud-based applications and serverless code on AWS.
AWS Certified Solutions Architect - Professional
Best practice guidance on architectural design across multiple applications and projects.
AWS Certified Advanced Networking - Specialty
Advanced networking architectures and inter-connectivity options.
AWS Certified Database - Specialty
Recommend and design appropriate database solutions using AWS services.
AWS Certified Security - Specialty
Data protection mechanisms, encryption methods, and secure production environments.
AWS Certified Solutions Architect - Associate
Architect and deploy secure and robust applications on AWS technologies.
Articles
Blogs
Portfolio & Contributions
Projects & Open Source
Background
Education
Jaypee Institute of Information Technology
2016 - 2020
Delhi Public School, Indirapuram
2016
Delhi Public School, Indirapuram
2014